Dear Customers,

We would like to inform you of upcoming scheduled  maintenance to our fibre line between 4D Data Centre – Telehouse North, during which your services may be a subject to a brief packet loss, while the redundant paths re-route the traffic and OSPF protocol re-calculates the costs. Please note, this is an “Service affected” announcement.

You can find the full details of the maintenance listed below:

Start date and time: 17-03-2012 00:01:00
End date and time: 17-03-2012 07:00:00

Devices: Fibre link between devices: lo0-phoenix.c4l.co.uk (Telehouse North) and lo0-exor.c4l.co.uk (4D Data Centre)

Description of Work:
Due to essential splicing work to increase capacity, our provider will be moving our fibre to a new circuit. If any unexpected problems occur the circuit will be restored using the existing cable, fibre and patching.

Justification:
Essential network maintenance to increase capacity.

Regression Details:
This is a full cut, so if there are any issues then the circuits will be restored, as quickly as possible.

Contact:
Should customers have any queries, please raise a support ticket on the support site, https://support.c4l.co.uk or give the technical team a call on 01202 299799 ext. 3.

Kind Regards
C4L Technical Team